Wedding Terms & Conditions

 

Terms & Conditions

All prices are quoted in Singapore dollars. GST is not applicable.


Wedding Bookings

Securing Your Date

A minimum order value of $4,000 applies for full wedding setups (excluding setup, teardown, and delivery charges). To secure your date, a non-refundable deposit of 30% is required for orders above $4,000. For orders below $4,000, a deposit of $1,000 is required. This amount will be deducted from your final invoice.

Your booking is not confirmed until the deposit has been received. By paying the deposit, you acknowledge and agree to these Terms and Conditions.

For orders under $4,000 that do not require onsite installation, flowers will be available for collection from our studio.

The remaining balance is due 8 weeks before your wedding date.

A quotation will be provided following your initial consultation. Quoted prices are valid for 30 days — please reconfirm pricing if booking after this period. Detailed planning, mood boards, and site visits will begin once the deposit is paid and your date is confirmed.


Cancellations & Date Changes

The deposit is non-refundable under all circumstances — including date changes, cancellations, or the decision to engage an alternative supplier.

Any amendments to your order must be communicated at least 2 months before your wedding date. Changes are welcome, however if the revised total falls below 70% of the original quote, Gathered+Styled reserves the right to withdraw from the contract, and the deposit will be retained.

Cancellations of part of your order made less than 3 months before the confirmed date will incur a 50% cancellation fee on the value of the cancelled portion. No cancellations can be accepted within 6 weeks of the wedding date.


Additional Fees

Setup, teardown, and delivery charges may apply and will be outlined in your quote. While every effort is made to deliver within sufficient time before your event, we cannot be held responsible for delays caused by circumstances beyond our control. We will work to arrange alternatives should this occur, and any refunds in this instance will be at our discretion.


Flower Availability

We work with fresh seasonal blooms and take every measure to deliver a beautiful, high-quality result. While we will always consider your preferences and wish list, specific stem types cannot be guaranteed. If a requested variety is unavailable, we will source the closest suitable alternative in keeping with your theme and palette.

Reference images are used as inspiration only — we are unable to replicate photographs exactly. Gathered+Styled reserves the right to substitute vases, vessels, and sundry items should anything become unavailable prior to your event. Any changes of this nature will be communicated in advance.

Floral materials are largely imported from overseas, and availability can be unpredictable. Items are non-exchangeable and non-refundable.


Props for Hire

A deposit is required for all hired items. The client is fully responsible for any damaged or missing items, with costs deducted from the deposit at purchase price. All hired items must be returned within 3 days of the event, or as otherwise agreed. Cracked, chipped, or broken glassware will incur a replacement charge.

All equipment — including vases, plinths, candelabras, stands, and vessels — remains the property of Gathered+Styled at all times. Gathered+Styled accepts no liability for injury, loss, or damage sustained through the use of hired equipment.

Any concerns regarding the quality or standard of flowers or displays must be raised upon receipt. Gathered+Styled reserves the right to rectify any issues on the day. Complaints regarding quality, shape, size, or quantity cannot be accepted after the event date.


Photography

Gathered+Styled reserves the right to photograph flowers and event setups prior to and during the event for use in promotional materials.


Responsibility

Our liability is limited to the supply of goods only. Once flowers have left our studio or been delivered, Gathered+Styled accepts no responsibility for consequential loss or damage. We are not responsible for loss or damage arising from the use of props, furniture, or structures that do not belong to us.

It is the client's responsibility to liaise with the venue and relay any relevant restrictions or instructions to Gathered+Styled. Removal of flowers from the venue after the event is the client's responsibility unless otherwise agreed and included in the quote.


Pandemic & Unforeseen Disruptions

Should your event need to be postponed due to government-imposed restrictions or public health measures, please notify us at least 3 weeks before the event date. We will do our best to transfer your booking to a new date, subject to availability. If the rescheduled date is unavailable, the deposit will be forfeited.

Deposits and payments cannot be refunded in the event of a cancellation, as flowers and materials are ordered and paid for in advance from international suppliers. If an unexpected restriction is announced within 3 weeks of your event and causes it to be cancelled, we are unable to offer refunds or credits — however, we will create custom arrangements for you using the flowers already sourced.

We cannot guarantee the availability of specific flowers, foliage, or colours due to the unpredictable nature of international supply chains. Any unavailable items will be replaced with the most suitable alternative of equal quality and value.


The Bridal Edit

The Bridal Edit is a ready-to-order service and operates under a separate, simplified set of terms.

Orders & Payment

Full payment is required at the time of order. No deposit system applies. Your order is confirmed upon receipt of payment.

No Consultations or Custom Requests

The Bridal Edit is a no-consultation service. Flowers are selected entirely by the studio based on seasonal availability and your chosen colour palette. Specific flower requests, substitutions, and custom modifications cannot be accommodated. By placing an order, you agree to trust the studio's creative direction fully.

Cancellations & Changes

Orders are non-refundable and non-exchangeable once placed. Date changes may be accommodated subject to availability — please contact us as early as possible at hello@gatheredandstyled.com.

Flower Availability

Exact blooms will vary week to week depending on what is freshest at market. The overall palette and mood will remain consistent with your selection. Reference images on the product page are for inspiration only and are not a guarantee of the final composition.

Delivery

Delivery is included and scheduled within your chosen time slot. Please ensure someone is available to receive the flowers — re-delivery cannot be arranged. For morning ceremonies, we recommend booking the evening delivery slot the day before. For evening events, a same-day morning delivery works well.

Photographs

Gathered+Styled reserves the right to photograph all arrangements for promotional use.


For wedding enquiries, contact us at hello@gatheredandstyled.com